SHIPPING POLICY

X8 Brands, LLC DOES OUR BEST TO SHIP YOUR ORDER THE SAME DAY IT IS RECEIVED TO ENSURE YOU CAN START ENJOYING THE PRODUCT AS SOON AS POSSIBLE. IF YOU DECIDE AFTER PLACING YOUR ORDER THAT YOU DO NOT WISH TO RECEIVE IT, YOU MAY CALL OUR CUSTOMER SERVICE TEAM AT (855) 416-9848 AND CANCEL THE ORDER BEFORE IT IS SHIPPED. IF, HOWEVER, YOU DO NOT CALL BEFORE THE PACKAGE IS SHIPPED YOU WILL NEED TO CALL CUSTOMER SERVICE AS SOON AS YOU RECEIVE THE ORDER TO ARRANGE FOR A RETURN OF THE UNOPENED, UNUSED PRODUCT. YOU WILL BE GIVEN AN RMA NUMBER THAT WILL NEED TO BE WRITTEN ON THE OUTSIDE OF THE RETURN PACKAGE IN ORDER TO RECEIVE CREDIT FOR YOUR RETURN. RETURN TO SENDER IS NOT A VALID METHOD OF RETURN, AND WILL NOT BE ACCEPTED.

FOR DOMESTIC SHIPPING WITHIN 50 US STATES WE USE USPS AND DELIVERY IS TYPICALLY 2-3 BUSINESS DAYS AFTER YOUR ORDER IS PLACED.

WE USE SPECIAL PACKAGING TO KEEP THE PRODUCTS SAFE DURING SHIPPING BUT LET US KNOW IF YOU HAVE ANY PROBLEMS WITH THE PRODUCT AFTER IT ARRIVES.